The actual “C” of CRM stands for “Contacts”. By managing the relevant data about your contacts, you can target your outreach campaigns more effectively. Yes, contacts, not only customers, are what you need to manage to make your business more successful at an affordable price.
This practical workshop will explain what a CRM is, and how you can use it to identify your target market, determine your sales process, and track your interactions and your clients’ engagement.
You will learn options for how to use your CRM to be more productive and profitable, even when you don’t have a budget.
Pre-registration is required. This workshop is available both in-person as well as online.
Speaker: Diogène Ntirandekura | CEO at ERP Happy
About the speaker:
Diogène Ntirandekura is a digital transformation consultant with 16 years of international experience. He has worked on SAP implementation projects all over the world. 7 years ago, he created ERP Happy with the ambition to make ERP implementation projects satisfying for users and not just the managers. He is now a partner of the software Odoo, which will be demonstrated during the workshop.
Transform your business today and sign up for only $20.00*
Pre-registration is required.
This workshop is available both in-person as well as online.
If you registered for the in-person workshop please present yourself at the YES office, situated at 666 Sherbrooke Street West on the 7th floor, 15-30 minutes prior to the start time of the workshop.
If you registered for the online workshop, you will receive an email with instructions on how to log on a few hours prior to the start time of the workshop. Please check your Spam/Junk folder if you have not received your email with instructions 1 hour prior to the start time of the workshop.
*This low registration fee is only possible thanks to our generous funders and partners.