Experienced Customer Service Personel
  • Saint Laurent, Canada
  • April 19, 2023
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
SKILLS ·       Microsoft PowerPoint

·       Business Development Understanding

·       Customer Relations ·       Retail Sales Customer Service

·       Lead Generation WORK HISTORY CUSTOMER SERVICE REPRESENTATIVE                           04/2019 to 12/2022

Keller Williams Realty | South Africa

·       Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

·       Answered customer telephone calls promptly to avoid on-hold wait times.

·       Answered constant flow of customer calls with minimal wait times.

·       Offered advice and assistance to customers, paying attention to special needs or wants.

·       Provided primary customer support to internal and external customers.

·       Provided primary customer support to internal and external customers CUSTOMER SERVICE ASSISTANT                                       04/2017 to 02/2019

Dubai Multi Commodities Centre | Dubai, United Arab Emirates

·       Collected customer feedback and made process changes to exceed customer satisfaction goals.

·       Offered basic technical support for clients on wide range of company products.

·       Described products to customers and how best to care for merchandise.

·       Conducted client and market surveys to identify areas of improvement.

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