Crown Logistics
Published
September 15, 2022
Location
2370 Walkley Rd, Ottawa, Canada
Category
Job Type

Description

Customer service representative is needed to manage customer queries and complaints. You will also be asked to escalate complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. This is remote job strong internet connection is required.

 

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints.

Keeping records of customer interactions, transactions, comments, and complaints

 

Requirement

High school diploma, general education degree, or equivalent.

Comfortable using basic communication channels e.g email, Skype, WhatsApp.

Ability to communicate in English

Salary 4200 cad per month

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