Aston Carter
Published
October 7, 2021
Location
Montreal, Canada
Category
Other  
Job Type

Description

Our client, a leader in the customer service industry, is looking for Bilingual Customer Service Agents to join their work-from-home team on a permanent basis.

 

The responsibilities for this position include but are not limited to the following duties:

  • Inbound and outbound calls to customers that have overdue payments (not collections)
  • Assisting customers in both French and English to provide options for payment
  • Log all conversations in the internal system and update customer account profiles

Qualified candidates will possess the following skills and experience:

  • Fluent in written and verbal French and English
  • Previous customer service experience
  • Proficient with computer programs

 

Equipment will be provided, but will need to have own hardwired connection to Internet

Must have open flexibility to work Monday – Sunday for dayshift and afternoon shifts!

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