BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//YES Employment and Entrepreneurship - ECPv6.18.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://yesmontreal.ca
X-WR-CALDESC:Events for YES Employment and Entrepreneurship
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260120T120000
DTEND;TZID=America/Toronto:20260120T133000
DTSTAMP:20260804T180617Z
CREATED:20250806T173141Z
LAST-MODIFIED:20260804T180617Z
UID:91056-1768910400-1768915800@yesmontreal.ca
SUMMARY:LinkedIn Essentials: Build Your Presence and Connections
DESCRIPTION:Boost Your LinkedIn Profile and Attract Job Opportunities\nBoost your LinkedIn profile and attract job opportunities by joining this interactive and informative workshop tailored for today’s job seekers. \nIn today’s job market\, LinkedIn is one of the most powerful tools for job seekers. Whether you’re a recent graduate\, career changer\, or seasoned professional\, your LinkedIn profile can serve as your digital first impression. But is your profile working for you—or against you? \nThis session is designed to help you boost your LinkedIn profile and attract recruiters\, employers\, and industry professionals. You’ll learn how to strategically enhance key sections\, including your headline\, About section\, and Experience section\, to stand out in searches and showcase your unique skills and expertise. \nWhy Your LinkedIn Profile Matters\nLinkedIn acts as your digital handshake. It’s often the first point of contact for employers\, recruiters\, and professional peers. But is your profile doing enough to represent your skills\, value\, and potential? \nWhat You’ll Learn\nIn addition to strengthening your profile\, this session will teach you the importance of building a strong professional network. Discover how to connect with industry leaders\, hiring managers\, and peers in meaningful ways to expand your reach and uncover job opportunities in both visible and hidden job markets. \nSession highlights include essential LinkedIn strategies every job seeker needs to know: \n\n\n\nCrafting a standout headline\nWriting a compelling About section\nShowcasing your experience with purpose\nBuilding meaningful connections\nUsing search tools effectively\nPositioning yourself to show up in recruiter searches\n\n\n\nInteractive Q&A and Support\nThe session wraps up with a 30-minute Q&A and an exclusive opportunity to book a one-on-one appointment with an Employment Counsellor. (Limited spots available!) \nWhether you’re entering a new field or just want to sharpen your online presence\, this workshop is for you. Boost your LinkedIn profile and attract job opportunities—and take control of your career path today. \nPre-registration is required. \nSign Up Here\nThis workshop is available as an online\, live-streaming webinar. This workshop is available in English. \nOnce you have registered\, you will receive an email with instructions on how to log on a few hours prior to the start time of the workshop. Please check your Spam/Junk folder if you have not received your email with instructions 1 hour prior to the start time of the workshop. \nFind out more about our services for job seekers here.
URL:https://yesmontreal.ca/event/boost-your-linkedin-profile-and-attract-job-opportunities/2026-01-20/
LOCATION:Online / Remote\, Canada
CATEGORIES:Daytime,Employment
ORGANIZER;CN="YES Employment + Entrepreneurship":MAILTO:info@yesmontreal.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20260120T183000
DTEND;TZID=America/Toronto:20260120T203000
DTSTAMP:20260107T212506Z
CREATED:20250828T191542Z
LAST-MODIFIED:20260107T212506Z
UID:88697-1768933800-1768941000@yesmontreal.ca
SUMMARY:The Art of (Real) Listening: Why VoC* is Your Business Edge
DESCRIPTION:The Art of (Real) Listening: Why VoC is Your Business Edge\n\nDate: Tuesday\, January 20\nTime: 6:30 PM – 8:30 PM\nLocation: Online\nSpeaker: Tammy Labrecque\, Customer Experience Advisor\nCost: Free\n\nWhy Voice of Customer (VoC) Matters\nIn today’s competitive market\, listening to your customers isn’t optional. Instead\, it is what sets thriving businesses apart. Additionally\, the Voice of Customer (VoC) approach gives you clear insight into what your customers are saying\, feeling\, and needing. By capturing and acting on feedback\, you can turn insights into strategies that strengthen loyalty. Moreover\, these strategies help create lasting value and drive measurable growth for your business. \n\n\nWhat You’ll Learn\nThis interactive workshop with Customer Experience Advisor Tammy Labrecque will teach practical ways to leverage VoC. For example\, you will learn how to collect customer feedback\, analyze insights\, and close the loop by taking action that matters. Whether your goal is to improve customer relationships or build a customer-first culture\, this workshop provides actionable tools. You can implement these strategies immediately in your business. \n\n\nKey Takeaways\n\nPractical methods to capture and analyze customer feedback\nHow to transform customer insights into smarter decisions\nSteps to close the feedback loop and inspire loyalty\nBuilding a sustainable\, customer-centric business culture\n\n\n\nRegister Today\nDon’t miss this opportunity to make listening your ultimate business edge. Sign up for this free online workshop. You will learn how to build stronger relationships\, deliver standout experiences\, and unlock growth. Additionally\, you’ll gain insights that can improve customer satisfaction and business results immediately. \n\n\nSecure Your Spot!\n\n🔗 Register now and take your business to the next level! 🚀 \nAbout the speaker:\nTammy Labrecque\, Customer Experience Advisor \nTammy’s customer experience journey began unexpectedly at 16\, with a speeding ticket and a quick job at McDonald’s. What started as necessity became an eight-year crash course in service excellence\, teaching her that quality\, consistency\, and putting the customer first drive success. From there\, she expanded into high-pressure call center sales and went on to lead teams of 10 to 200+ across industries including online security\, travel\, healthcare\, and retail. Her leadership and workflow designs have consistently boosted satisfaction scores\, lifetime value\, and order sizes — proving that prioritizing customers leads to measurable results. \nTwelve years ago\, Tammy founded USUS Labs\, where she pioneered “customer experience stress testing\,” mapping real customer journeys to reveal friction and transform interactions. Beyond her corporate work\, she applies these principles in the community\, volunteering with local organizations and serving as President of HOPE food bank. Her story shows that service excellence is universal — from Big Macs to big brands. \nLearn more about our ELLEvate Women Entrepreneurs program!\nThis workshop is made accessible to you at no cost\, thanks to generous funding from the Government of Canada and Yspace: York University. \n*Please Note: Pre-registration is required. This workshop is presented in English (with French subtitles) and is available as an online\, live streaming webinar only. \nOnce you have registered\, you will receive an email with instructions on how to log on a few hours prior to the start time of the workshop. Please check your Spam/Junk folder if you have not received your email with instructions one hour prior to the start time of the workshop. \nThe Community Empowerment Literacy Initiative (CELI) is sponsored by TALQ in collaboration with Literacy Quebec and funded in part by the Government of Canada’s Skills for Success Program.
URL:https://yesmontreal.ca/event/voice-of-customer-workshop/
LOCATION:Online / Remote\, Canada
CATEGORIES:ELLEvate Women Entrepreneurs,Entrepreneurship,Evening,Virtual,Women Entrepreneurship
ORGANIZER;CN="YES Employment + Entrepreneurship":MAILTO:info@yesmontreal.ca
END:VEVENT
END:VCALENDAR