Interpersonal Skill Development for Business Success

Did you know that 50% of your clients’ satisfaction hinges on your interpersonal skills? Enhance your business strategy and prepare to captivate potential clients and partners by implementing an effective communication style. 🤝

Join this FREE workshop to learn effective communication techniques for communicating with clients, colleagues, and partners across different stages of business relationships, even in challenging situations. 🗣️

You’ll gain practical tools that can be immediately applied to enhance your daily interactions, leading to greater satisfaction and success in your role. Plus, you’ll get to practice these skills through situational exercises.

🌟 As a bonus, this workshop includes a 30-minute networking session allowing you to connect with fellow participants.

This workshop is available at no charge, thanks to the generous support of YSpace: York University and Innovation, Science, and Economic Development Canada. While not all our programs are fully funded, we are committed to providing services either free of charge or at minimal cost. Thank you for choosing YES!

Please note that pre-registration is required. Available as an online, live streaming webinar only.

Once you have registered, you will receive an email with instructions on how to log on a few hours before the workshop. Please check your Spam/Junk folder if you have not received your email with instructions 1 hour prior to the start time of the workshop.

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Le saviez-vous ? 50 % de la satisfaction de vos clients dépendent de vos compétences interpersonnelles. Améliorez votre stratégie commerciale et préparez-vous à séduire les clients potentiels et les partenaires en mettant en place un style de communication efficace. 🤝

Rejoignez cet atelier GRATUIT pour apprendre des techniques de communication efficaces pour interagir avec les clients, les collègues et les partenaires à différentes étapes des relations commerciales, même dans des situations difficiles. 🗣️

Vous acquerrez des outils pratiques qui peuvent être immédiatement appliqués pour améliorer vos interactions quotidiennes, conduisant à une plus grande satisfaction et réussite dans votre rôle. De plus, vous aurez l’occasion de mettre en pratique ces compétences à travers des exercices de mise en situation.

🌟 En bonus, cet atelier comprend une session de networking de 30 minutes vous permettant de vous connecter avec les autres participants.

Cet atelier est proposé gratuitement, grâce au généreux soutien de YSpace : Université York et Innovation, Sciences et Développement économique Canada. Bien que tous nos programmes ne soient pas entièrement financés, nous nous engageons à fournir des services gratuits ou à un coût minimal. Merci d’avoir choisi YES !

Cet atelier sera animé en anglais, mais inclura des sous-titres en français.

Veuillez noter que l’inscription préalable est requise. Disponible uniquement sous forme de webinaire en streaming en ligne.

Une fois inscrit, vous recevrez un e-mail avec des instructions pour vous connecter quelques heures avant l’atelier. Veuillez vérifier votre dossier Spam/Courrier indésirable si vous n’avez pas reçu votre courriel avec les instructions une heure avant l’heure de début de l’atelier.

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About our speaker:

Annie Jane strongly believes that all professionals can develop their relationship skills, no matter their personality type. Research shows that these skills are crucial, as they contribute to 50% of a professional’s business success*.

Annie Jane is passionate about people, marketing, and communication. For over 20 years, she has used her expertise to help professionals and businesses improve their communication and effectively promote themselves.

Her main focus now is empowering businesspeople by providing them with practical methods and tools to build long-lasting and profitable relationships. What drives her the most is seeing others transform and reach their full potential through improved communication skills.

On a personal note, Annie Jane also believes in the positive impact of a healthy lifestyle. Eating nutritious food and staying active not only energize us but also contribute to our overall well-being. She enjoys experimenting with new recipes and incorporating superfoods into her meals, as they provide the necessary energy for work, running, and maintaining an active lifestyle!

*Based on research conducted by Liette Monat, M.B.A., Ph.D., as outlined in her doctoral thesis.