YES in the Community

YES in the Community is an outreach initiative, presented by YES Business Coaches, that offers our expertise and know-how at local community centres. 

The following workshops take place at:  
Bibliothèque du Boisé, 2727 Thimens Boulevard, Saint-Laurent, QC 
All workshops are free and pre-registration is required.
To register, please call 514-855-6130
Spaces are limited so be sure to register in advance.

Customer Experience Management: What It Is and Why It Matters 
Wednesday, February 22: 6:30 PM – 8:30 PM

In today’s competitive market, it takes more than just low prices to compete successfully. Consistently meeting or exceeding your customers’ expectations will help differentiate you from your competitors, improve customer retention rates and increase sales. Yet so many things can affect the customer experience, how do you know where to start? Get insights on what constitutes good customer experience design and how it can put your business on top.

Online Marketing: Leveraging the Internet to Promote your Brand
Wednesday, March 22: 6:30 PM – 8:30 PM

Ever wonder what SEO and SEM are, and how they relate to your business? Curious how to improve your website and use social media to promote your business? Don’t miss this opportunity to learn how to market yourself online, acquire tips and resources to improve your rankings on search engines like Google and position yourself as a leader in your industry.

Banking on a Bank Loan?
Wednesday, April 19: 6:30 PM – 8:30 PM

Cash is the lifeblood of your business and managing it is crucial to its survival. Starting and running a business requires money and often this means outside financing. As your business grows, so does your need for financing. We’ll address some frequently asked questions and misperceptions about getting financing and, specifically, what financial institutions look for when providing credit.

If you are interested in having a YES representative visit your organization or community centre, please call 514.878.9788 ext. 316 or email Anna Viegas, Entrepreneurship Program Administrator at